“The larger the island of knowledge, the longer the shoreline of wonder.”

Ralph W. Sockman

APS » APS Vietnam » Careers

Our European business platform offers a great opportunity for growing your career in asset management services.

If you are interested in becoming a part of APS team, please send your CV to vn-cv@aps-holding.com.

We are now looking for talented people for these open positions:

Collections Call Center Operator

In this role, you will act as a face of the company talking to debtors to repay their loans to the creditors. Candidates for this position must have strong customer service, negotiations and communication skills.

Responsibilities:

  • To Call assigned customers and collect debt
  • To find new contacts to the customers where old contact is not working
  • Negotiate as high payment from customer as possible
  • Follow up with customers that did not fulfill their promise to pay 

Skills and knowledge:

  • Excellent Communication skills
  • Problem solving and argumentation ability
  • Assertiveness in discussions with clients
  • Negotiation skills to persuade customer to repay the debt
  • Able to work with PC
  • Able to work under stress

Qualifications:

  • Preferred at least 1 year experience in call center (collections or customer service)
  • Clear language and understandable talking.
  • Basic English knowledge (to work with system in english)

Back Office Operator

In this role, you will support our Field collectors in their daily work. You will answer their questions related the debtors and support them to follow up on calling customers. Candidates for this position must have good communication, negotiations and organizational skills.

Responsibilities:

  • To Call assigned customers and follow up promises to pay
  • To find new contacts to the customers where old contact is not working
  • Support Filed collectors in their daily work
  • Retype to IT system the reports from Field collectors
  • Prepare documents for field collectors commission

Skills and knowledge:

  • Excellent Communication and negotiations skills
  • Problem solving and argumentation ability
  • Assertiveness in discussions with clients
  • Strong organizational skills
  • Able to work with PC
  • Able to work under stress

Qualifications:

  • Preferred at least 1 year experience in call center (collections or customer service) or administration
  • Clear language and understandable talking.
  • Basic English knowledge (to work with system in English)

Field collector

In this role, you will be contacting customers at their place of living or working. You will be directly responsible for persuading customers to pay their debts. Candidates for this position must know the area where they live, have good communication and negotiations skills. The candidate has to have its own motorbike and smartphone.

Responsibilities:

  • To collect overdue debts from customers of financial institutions
  • To find customers if they moved from old address to new one
  • To cooperate with local communities, police and people committees

Skills and knowledge:

  • Excellent Communication and negotiations skills
  • Problem solving and argumentation ability
  • Assertiveness in discussions with clients
  • Strong organizational skills
  • Able to search for clients
  • Able to work under stress
  • Able to drive motorbike

Qualifications:

  • At least 1 year experience in Field collections or AMC area
  • Posses an intermediate or higher education diploma in economics, administration, law or public security.
  • Having no criminal records
  • Clear language and understandable talking.
  • Driving license for motorbike

News

APS appoints new Regional and General Manager

Former General Manager of APS Romania Victor Angelescu is since September responsible for developing the entire CEE region as the new CEE Regional Manager of APS Holding. Among his previous greatest achievements belongs the highest ever acquisition worth of €1,3 billion. His former function takes over Robert Machidon with 8-years career in APS Romania.

APS acquire €1,3 billion NPL portfolios in Romania

The major portfolio includes secured and unsecured corporate and SME loans, with the secured positions held against mostly residential, commercial and industrial property. Closed transaction is the largest ever of its type in the South Eastern Europe region. More info is available here.

Distressed Investments CEE & CIS Forum 2016 gathered more than 100 professionals

The 2nd Annual Distressed Investments Forum held in Prague on June 8th 2016 gathered more than 100 bankers, distressed debt investors, servicers, consultants and lawyers. More info and pictures are available here.

APS adds loan portfolio of more than EUR 23 million

APS Holding a.s. is getting stronger after adding to its administration the second largest loan portfolio sold in the Czech Republic during the past 18 months. The seller is a major international financial institution. The portfolio was acquired by a subsidiary of Swiss company DDM Holding AG (DDM) and it is formed of tens of thousands of unsecured consumer loans. More info is available here.

APS Holding's Investment Director is going to attend the Workout & Restructuring conference

Viktor Levkanič, Investment director at APS Holding, is going to attend the 4th annual Workout & Restructuring conference held in Vienna on 19-20 May. Victor will moderate a panel discussion focused on current situation in Romania, Bulgaria and Hungary. More info is available here.